Privacy Policy

Last updated: May 2026

Who We Are

Illyrian Design Group is an architectural design consultancy providing services including design consultation, custom home design, drawing packages, permit documentation, and construction support. This Privacy Policy explains how we collect, use, and handle information when you visit our website or engage with us as a client.

Information We Collect

When you use our website or contact us, we may collect personal information you provide directly — including your name, email address, phone number, and any details you share through our contact or enquiry forms. If you engage us for a project, we may also collect information relevant to that project such as your site address, project brief, and other documentation needed to deliver our services.

We may also collect non-personal information automatically, such as your browser type, pages visited, and time spent on the site. This information is used solely to understand how our website is being used and to improve the experience for visitors.

How We Use Your Information

Information you provide is used to respond to your enquiries, communicate with you about your project, and deliver the services you have engaged us for. We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share information with consultants or contractors directly involved in delivering your project, but only to the extent necessary and with your knowledge.

Cookies

Our website may use cookies to improve your browsing experience. Cookies are small files stored on your device that help us understand how visitors navigate the site. You can disable cookies through your browser settings, though this may affect some functionality of the site.

Data Storage and Security

We take reasonable steps to protect your personal information from unauthorised access, loss, or misuse. Information is stored securely and retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Your Rights

You have the right to request access to the personal information we hold about you, to request corrections, or to ask that it be deleted where we are not legally required to retain it. To make any such request, please contact us directly via the details on our website.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website following any changes constitutes your acceptance of the updated policy.

Contact

If you have any questions about this Privacy Policy or how we handle your information, please reach out to us through the contact page on our website.

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